FAQs
FAQ
Payment Options
What payment options do you accept?
We accept RAAST QR, RAAST RTP, Account & Wallet Based, Local Card-Based Transactions, and International Card-Based Transactions.
We accept RAAST QR, RAAST RTP, Account & Wallet Based, Local Card-Based Transactions, and International Card-Based Transactions.
What are the transaction fees for each payment option?
RAAST QR (Quick Response) is 0.60% + Applicable Service Tax, RAAST RTP (Request To Pay) is 0.95% + Applicable Service Tax, Account & Wallet Based is 2.20% + Applicable Service Tax, Local Card-Based Transactions is 2.95% + Applicable Service Tax, and International Card-Based Transactions is 3.50% + Applicable Service Tax.
RAAST QR (Quick Response) is 0.60% + Applicable Service Tax, RAAST RTP (Request To Pay) is 0.95% + Applicable Service Tax, Account & Wallet Based is 2.20% + Applicable Service Tax, Local Card-Based Transactions is 2.95% + Applicable Service Tax, and International Card-Based Transactions is 3.50% + Applicable Service Tax.
Jewelry Care
How do I care for my stainless steel jewelry?
Avoid using harsh chemicals or abrasive cleaners and simply wipe clean with a soft cloth.
Avoid using harsh chemicals or abrasive cleaners and simply wipe clean with a soft cloth.
How do I care for my stainless steel gold plated jewelry?
Avoid using harsh chemicals or abrasive cleaners, wipe clean with a soft cloth, and avoid excessive water exposure.
Avoid using harsh chemicals or abrasive cleaners, wipe clean with a soft cloth, and avoid excessive water exposure.
How do I care for my copper jewelry?
Avoid exposing to excessive moisture or humidity, use a soft cloth to wipe clean.
Avoid exposing to excessive moisture or humidity, use a soft cloth to wipe clean.
How do I care for my alloy jewelry?
Avoid using harsh chemicals or abrasive cleaners and simply wipe clean with a soft cloth.
Avoid using harsh chemicals or abrasive cleaners and simply wipe clean with a soft cloth.
Water Resistance
Is stainless steel jewelry waterproof?
Yes, stainless steel jewelry is waterproof, but we recommend avoiding excessive exposure to water.
Yes, stainless steel jewelry is waterproof, but we recommend avoiding excessive exposure to water.
Is stainless steel gold plated jewelry waterproof?
Yes, stainless steel gold plated jewelry is waterproof.
Yes, stainless steel gold plated jewelry is waterproof.
Material Comparison
What is the difference between stainless steel and stainless steel gold plated jewelry?
Stainless steel jewelry is made from strong, corrosion-resistant metal, while stainless steel gold plated jewelry has a layer of gold plating for added color and shine.
Stainless steel jewelry is made from strong, corrosion-resistant metal, while stainless steel gold plated jewelry has a layer of gold plating for added color and shine.
Durability
Which is more durable, stainless steel or stainless steel gold plated jewelry?
Stainless steel jewelry is generally more durable than stainless steel gold plated jewelry as the gold plating can wear off over time.
Stainless steel jewelry is generally more durable than stainless steel gold plated jewelry as the gold plating can wear off over time.
Return and Refund Policy
Can I return/refund or exchange a product?
Please see our Refund & Return Policy for details.
Shipping and Delivery
Can I return/refund or exchange a product?
Please see our Refund & Return Policy for details.
Shipping and Delivery
How do I track my order?
You can track your order through the tracking number shared to you via email when your order is fulfilled or by contacting our customer service team at +923259888587.